Warranty, Shipping & Satisfaction Guarantee
gotrak 7 Day Money Back Guarantee
gotrak return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you are not satisfied, simply send us back your gotrak in it's original condition within 7 days and receive a full refund.
1 year limited warranty is also included.
gotrak offers the highest quality delivery service - with express deliveries worldwide
gotrak is a great product to start using straight away and an awesome gift idea for every occasion & we understand getting the gotrak to you as quick as possible is very important.
This is why we use DHL worldwide express, with tracking numbers provided so you can see your delivery every step of the way.
gotrak Delivery Timeframes
Australia Wide Delivery Time Frames
Next Busines Day - 5 Business Days
International Delivery Time Frames:
New Zealand - 2-5 Business Days
Asia Pacific - 5-12 Business Days
Western Europe - 5-12 Business Days
North America & Middle East - 7-12 Business Days
Rest of World - 8-14 Business Days